David de Souza
Oct 13, 20202 min
Updated: Jan 20, 2022
Amazon: Link
Score: 7/10
Category: Questioning
Mental Models: Activation Energy, Catalysts, Commitment & Consistency Bias, Curiosity Instinct, Desire, False Dichotomy, Feedback Loops, First Principle Thinking, Margin of Safety, Scarcity, Self-Preservation
'The Coaching Habit' can be summarised into 11 mental models:
The Kickstart Question: What's on your mind? After asking this question use the 3P framework to focus further:
Projects: What projects are you working on & what challenges are you facing?
People: Are there any issues with the people you are working with?
Patterns: What patterns of life and behavior do you want to change?
The Awe Question: "And what else?
Our brains have a preference for clarity and certainty.
"Out of curiosity" reduces the abruptness of a question and makes it easier on both you and the person answering.
There are 9 universal needs. Translate what needs the person wants when they ask a question:
Creation
Recreation
Affection
Participation
Identity
Freedom
Understanding
Protection
Subsistence
In 71% of decisions, the choices are binary, yes or no. Having 1 extra option (doing something else), reduced failures by 30%.
When you get a long Email, reply with either: (1) There's a lot going on here. What's the real challenge for you, do you think?" or (2) Before I jump into a longer reply, let me ask you: What's the real challenge for you?
You need to know what triggers your habits. If you don't know you'll continue doing what you've always done. There are 5 possible habit triggers:
Location
Time
Emotional State
Other people
The action preceding the habit.
Backups: Systems that are resilient have (multiple) fail-safes so that if something doesn't go to plan the whole system does not fail. Do the same with your habits so that when something goes array, you get back on the horse.
Become unafraid of silence. It is a trait of successful people.
"Why" questions make people defensive. Reframe 'why' questions into 'what' questions.
There are 4 variables that determine how your brain responds to a situation, whether it is safe or a threat:
Tribe: Your brain is asking: Is this person part of my tribe?
Expectations: Do I know what is going to happen (in the future?)
Rank: Your brain is asking: Is this person more important than me?
Autonomy: Your brain is asking: Do I have a choice in this situation?
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